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Case Studies

Hospitality

Taiwan SECOM Utilizes Kiosk to Optimize The Soup Spoon’s Customer Dining Experience

To minimize human contact and lower the risk of COVID-19 cluster infection, renowned restaurant The Soup Spoon has utilized Advantech’s Self-Ordering Kiosk to implement a self-ordering service, which has significantly reduced staff workload and order errors while improving the dining experience of c...

Interactive POS System and Self-Service Kiosk for Globally Renowned Fast Food Restaurant Chain

Due to the fast food industry is fiercely competitive, our client as the second largest fast food brand in the word, truly understand that maintaining customer satisfaction and increasing overall revenue are the main challenge for their business operation. To fulfill our client requested, Advantech ...

Public Space & Services

Enhancing Customer Experience with Rugged and Stylish Wayfinding Kiosks

Xiaomeisha SeaWorld is one of the biggest aquariums and theme parks in China. With the aim of providing a better customer service and visitor experience, the park installed Advantech’s UTC-532 to build rugged and stylish wayfinding kiosks.

Simple, Intuitive Customer Survey System for Real-Time Feedback in Transportation Hubs and Public Service Spaces

To ensure a high standard of services and facilities at transportation hubs and public service spaces, gathering feedback from passengers and service users provides an important tool for monitoring and improving performance levels.Designed especially for transportation hubs and public service spaces...