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Best-in-Class Support Service

The Applications Engineering team is always ready to assist you. This dedicated group provides you and your customers with a comprehensive range of proven preventive, diagnostic, remedial, and repair services to solve all your technical problems.

24/7 AOnline AE

Time is money!

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We understand that delays cause problems which may cost a lot in terms of production shutdown, project penalties, a company's reputation, and so on. With the purpose of helping customers improve such situations and giving customers more convenience, Advantech iPlanet Care has a AOnline AE team to provide our clients a 24/7 non-stop global technical support service.